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Frequently Asked
Questions

Everything you need to know about LED displays, installation, warranties, and working with Cosmic View.

What is the minimum order for LED display panels? +

There is no minimum order. We supply single-panel solutions for small retail stores as well as large-scale multi-screen installations. Contact us with your requirements and we'll configure the right solution.

What pixel pitch should I choose for my indoor display? +

Pixel pitch depends on your viewing distance. As a rule: P1.2–P1.5 for distances under 2m (control rooms, studios), P1.8–P2.5 for 2–5m viewing (retail, corporate), P2.5–P4 for 5–10m (lobbies, auditoriums). We will recommend the optimal pitch after a site survey.

How long does an LED display last? +

Quality LED displays have a rated lifespan of 100,000 hours — approximately 11 years of continuous operation. Our Cosmic View displays include a 3-year comprehensive warranty and average 10+ years of reliable service with standard maintenance.

Do you provide installation services in Delhi? +

Yes. Our in-house team covers all installations across Delhi NCR — including Delhi, Noida, Gurugram, Ghaziabad, and Faridabad. For projects outside NCR, we deploy certified installation partners with full technical oversight from our Delhi engineers.

What is the difference between indoor and outdoor LED displays? +

Outdoor LED displays are weatherproofed (IP65 rating), higher brightness (5,000–10,000 nits), and use larger pixel pitches (P4–P10). Indoor displays are optimised for close-up viewing with finer pixel pitches (P1.2–P2.5) and lower brightness (800–1,500 nits) to suit interior environments.

Can LED displays be curved or shaped? +

Yes. Our Creative LED range includes flexible, curved, cylindrical, spherical, and custom-shaped displays. The CVdesign SV, CVmake VT, and CVVF lines are specifically engineered for non-standard architectural installations.

What content management system do the displays use? +

All Cosmic View displays are compatible with industry-standard Nova Star and Linsn controllers. They support HDMI, DVI, DP, and IP streaming inputs. We can also integrate with third-party CMS platforms for automated content scheduling.

Is there a warranty on Cosmic View LED displays? +

Yes — all Cosmic View products come with a 3-year comprehensive warranty covering panels, power supplies, and control systems. Our extended warranty and annual maintenance contracts are also available. See our Warranty page for full terms.

What is the lead time for delivery in India? +

Products warehoused in Delhi are typically delivered and installed within 5–10 working days. For larger projects or custom configurations, lead time is 3–6 weeks depending on specifications and volume.

Do you offer rental LED panels for events? +

Yes. Our CVRM-III and CVGM-II rental panels are available for short-term hire across Delhi NCR. Packages include delivery, setup, technical support during the event, and dismantling. Contact us for rental pricing.

Still have questions?

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Our LED specialists are available Mon–Sat, 9AM–7PM. Call, WhatsApp, or email us anytime.

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