A Fortune 500 company's Gurugram campus runs a round-the-clock operations command centre — network dashboards, incident feeds and status boards watched continuously by rotating teams. The display wall behind it all had to be as reliable as the operations it monitored.
The Challenge
Command centres cannot go dark. The wall had to display 24 simultaneous sources in a flexible mosaic, integrate with the client's existing AV control system rather than replace it, and sustain continuous operation with maintenance windows measured in minutes.
The Solution
A 24-display LED video wall mosaic driven through the client's incumbent AV control stack — operators kept their existing workflows and source-switching interfaces. Redundant power and signal paths, front-serviceable panels, and hot-swappable modules keep repairs inside operational tolerances.
The Result
99.9% uptime since commissioning, with a 3-year warranty and SLA-backed service. The centre now runs its full dashboard estate on one wall — with source layouts reconfigured per shift, incident and normal-operations modes.
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Project Specifications
| Parameter | Specification | Detail |
|---|---|---|
| Configuration | 24-display mosaic | Flexible multi-source layouts |
| Integration | Existing AV control | No workflow change for operators |
| Uptime | 99.9% | Since commissioning |
| Support | 3-yr warranty + SLA | Hot-swappable modules |
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Frequently Asked Questions
Yes — as on this project, the wall can be driven through your incumbent control stack (Crestron, Extron or equivalent) so operators keep their existing workflows.
With redundant power/signal paths and hot-swappable modules, 99.9%+ is achievable. Front-serviceable panels keep repair windows to minutes, not hours.
LED has no bezels interrupting dashboards, higher brightness, and no burn-in from static content — the three chronic LCD problems in 24/7 control rooms.